Privacy Policy
Last Updated: November 5, 2025
1. Introduction
Welcome to Swift Technologies. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our software, web applications, mobile applications, and related services. By using our services, you agree to the practices described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue using our services.
This policy applies to all users, including customers, administrators, partners, and authorized users of our software solutions.
2. Information We Collect
Personal Information
We may collect personal information such as:
- Name, email address, phone number
- Company name and billing details
- Support and communication transcripts
Technical & Usage Data
We collect technical and usage data including:
- IP address, device type, browser and OS
- Pages visited, features used, timestamps, and logs
- Error reports and diagnostic information
Cookies & Tracking Technologies
We use cookies, local storage, and similar technologies to provide services, remember preferences, and analyze usage (analytics).
3. How We Use Your Data
We use collected information to:
- Provide and maintain our software and services
- Create and manage user accounts
- Process payments, invoices, and subscriptions
- Send important updates, security alerts, and support responses
- Analyze usage to improve product features and performance
- Comply with legal and regulatory obligations
5. Data Security
We implement industry-standard technical and organizational measures to protect data, such as:
- Encryption in transit (TLS/SSL) and at rest where applicable
- Secure password hashing and authentication controls
- Role-based access control and least-privilege principles
- Regular security monitoring and updates
While we strive to protect your data, no system is 100% secure. If you discover a security vulnerability, please report it to contact@swift-technologies.in.
6. Backup Disclaimer
Although we take reasonable measures to protect and store your data, we do not guarantee or assume responsibility for automatic backups of user data. Users are responsible for maintaining their own backups of important information. We recommend regularly exporting or saving your data independently.
7. Your Rights
Depending on applicable law, you may have rights regarding your personal data, including:
- Access to the personal data we hold about you
- Correction of inaccurate or incomplete data
- Deletion of your personal data (subject to legal limits)
- Portability of your data in a commonly-used format
- Withdrawal of consent where processing is based on consent
To exercise any of these rights, contact us at contact@swift-technologies.in.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by posting the revised policy with a new "Last Updated" date. Continued use of our services after changes means you accept the updated policy.
10. Contact
If you have questions, requests, or concerns about this Privacy Policy, contact us:
Email: contact@swift-technologies.in
Address: Office 217, 2nd Floor, Tower-G, Sankheswar Complex, Majura Gate, Surat, Gujarat, India